• Download Canon iR1020/1024/1025 UFRII LT printer drivers or install DriverPack Solution software for driver update. All systems Windows 10 x64 Windows 10 x86.
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Hi,

Thank you for being a part of Windows 10.

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However, when I did the install for the USB connection (to access the scanning function), Windows does not recognize the scanner. It will print via USB, but the Canon scanner software reports no scanner installed. ALso, Device Mgr shows the device with the proper name (1023) but otherwise with a yellow caution mark, and no driver installed.

I appreciate you for providing details about the issue and we are happy to assist you.

Try the following methods and check if it helps:

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Method 1: Run the Printer troubleshooter.

Follow the below steps:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Printer.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

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Method 2:

I would suggest you to manually update the Canon ir1023 Printer driver from the Device Manager.

Please refer to the following Wiki article created by Andre Da Costa on How to: Install and Update drivers in Windows 10.

I would recommend you to download and install the latest Printer driver in compatibility mode for the manufacturer’s website and check if it works.

Reference: Refer to the following Microsoft article on Fix printer problems.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.